Customer Service

Order Parts

Online ordering offers savings and convenience
FLOW's online ordering system, FlowEuropeParts.com, is a one-stop shop for waterjet replacement parts and accessories. With FlowEuropeParts.com, FLOW customers can order parts at their own convenience; 24 hours a day, 7 days a week. FlowEuropeParts.com provides high functionality and access to detailed part information and offers the following benefits:

The same credit terms currently offered via phone or fax

Up-to-date order values showing tax and shipping costs

12-month order history

Online parts discounts

FLOW customers can sign up for access to FlowEuropeParts.com by calling Customer Service at +49 (0)1805-356946, Monday through Friday 8:00 AM to 5:00 PM CET.

FLOW Original Quality-Spare Parts Program

The mission of FLOW's Original Quality-Spare Parts Program (Q-SP) is to ensure our products allow our customers to meet or exceed their productivity and profitability objectives by:

Manufacturing the highest-quality, most reliable
replacement parts and accessories

Ensuring availability of these parts

Thoroughly training service personnel

Implementing new technologies and programs to add
convenience and value

Vigorously exploring technology advancements to
increase uptime